HomeDocumentationProduct Video Gallery for WooCommerceFAQ: Product Video Gallery for WooCommerce

FAQ: Product Video Gallery for WooCommerce

Take a look through the most frequently asked questions. If you still have questions about this plugin, please contact us.

Which video hosts are supported?

Currently, YouTube and Vimeo videos are supported.

Do videos play in the lightbox?

Yes. The videos are fully integrated with the default WooCommerce PhotoSwipe lightbox, allowing them to play seamlessly when a customer expands the gallery.

Can I mix regular images and videos together?

Yes, the plugin extends the default WooCommerce product gallery so you can easily mix both images and videos to give your customers a better view of your products.

Can I control the order of the media in the gallery?

Yes, the plugin supports a drag-and-drop interface in the WooCommerce product admin, allowing you to easily reorder your videos and images.

Will the videos match the size of my product images?

Yes, the videos are designed to automatically match the aspect ratio of your existing product images.

Can I set a custom thumbnail for my videos?

Yes, the plugin includes support for custom video thumbnails, so you can choose exactly what customers see before they click play.

What are the minimum system requirements?

You must be running at least WordPress version 6.3 and PHP version 7.0.

Can developers add support for other video providers like Dailymotion or Wistia?

Yes. The plugin includes a Developer API with various hooks and filters. Developers can use the crosspeak_video_gallery_is_valid_url filter to validate and allow third-party video providers.

How do I activate my plugin license for updates?

You can manage your licenses by navigating to the CrossPeak Software Licenses settings page under the WordPress Plugins menu, where you can enter and activate your license key.

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